Payment Policy

Payment Information

At PetHavan, we aim to provide a simple and secure checkout experience for our customers.

All available payment options for your order will be displayed during the checkout process. Customers can select from the payment methods available for their order and location at the time of purchase.

Accepted Payment Methods

PetHavan accepts the payment methods displayed at checkout.

Available payment options may vary depending on your location, device, and the payment services available at the time of purchase.

We recommend reviewing your order details and selected payment method carefully before completing your purchase.

Secure Checkout

Payments are processed through the secure payment services available on our Shopify store. PetHavan does not request customers to send payment information through email or other unsecured communication channels.

For your security, please complete all purchases directly through the official PetHavan website and its checkout process.

Payment Authorization

When you place an order, your payment method may be authorized or charged according to the payment provider's terms and the checkout process.

If a payment cannot be successfully authorized or completed, the order may not be processed.

Order Confirmation

After successfully placing an order, customers should receive an order confirmation using the contact information provided during checkout.

Please review your order confirmation carefully. If you notice an issue with your order information, contact us as soon as possible.

Payment Issues

If you experience an issue while completing your payment, please first check that your billing and payment information is accurate and that your selected payment method is valid.

If you continue to experience difficulties, please contact your payment provider or contact our customer support team for assistance with your order.

Pricing and Currency

Product prices and applicable charges are displayed on our website and during checkout before you complete your purchase.

Any applicable taxes, shipping charges, discounts, or other charges will be shown during checkout where required or applicable.

Please review your final order total before completing your purchase.

Protecting Your Information

PetHavan is committed to providing a secure online shopping experience. Sensitive payment information is handled through the payment services and checkout systems available on our Shopify store.

For more information about how we collect, use, and protect personal information, please review our Privacy Policy.

Contact Us

If you have questions about payments or need assistance with an order, please contact us.

Email: support@pethavan.com
Phone: +1 (408) 430-2404

Business Information

PetHavan

Address:
13955 Central Ave
Chino, CA 91710
USA

Thank you for shopping with PetHavan.